FAQS

PRODUCT INFORMATION
WHAT KIND OF PRODUCTS DO YOU OFFER?
LASH'd by TD specializes in a wide range of affordable, luxurious high quality faux mink lashes and lash sets. To make your lash experience better, we will also be launching lash accessories to help with any application complications in the near future. 
WHAT ARE THE PRICES OF YOUR PRODUCTS?
All product prices are listed under each respective item. Individual lashes range between $9 to $15. Lash sets range between $21 to $24. Please note that all prices are listed are in Canadian currency. 
ARE THE LASHES MADE FROM REAL MINK FUR?
No, all of the lashes sold on www.lashdbytd.com and under any other LASH'd by TD platforms are made from high quality synthetic fibers. The synthetic materials used are designed to mimic the look of real mink lashes without compromising the livelihoods of the mink animals. 
ARE THE LASHES REUSABLE?
Yes the lashes are reusable, as long as they are cared for properly and handled well. All of our lashes can be reused up to 7-10 times, sometimes more depending how well you take care of them. See our LASH GUIDE to see how to apply, remove and take care of our lashes! 
PROCESSING & SHIPPING INFORMATION
HOW LONG DOES PROCESSING TAKE?
Processing can take up to 2 to 5 business days (excluding holidays or weekends). 
DO YOU HAVE ANY SPECIFIC SHIPPING DATES?
Currently, all packages will be shipped out on Saturdays. 
DO YOU SHIP INTERNATIONALLY?
We ship within Canada & the USA. We also ship internationally granted that your country is eligible for shipments via Canada Post, UPS or FedEx. For more information concerning this, please email lashdbytd@gmail.com with further inquiries. 
RETURN AND EXCHANGES POLICY
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
ALL SALES ARE FINAL DUE TO HYGIENIC REASONS. 
However, we take pride in listening to customers and receiving feedback - so please feel free to email lashdbytd@gmail.com to address any issues relating to your received product. Please ensure you include your order # in the subject line for organizational purposes and effective communication. From here, we can discuss solutions and issues of POTENTIAL refunds on a more personal client-to-seller basis.